LIVE CHAT & VISITOR TRACKING SOLUTIONS
iHelpChat enables you to live chat with website visitors, monitor site traffic, and analyze website visitor's activities, including their search engine and keyword usage.
 
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Automatically identify customers with the greatest potential to buy, based on which pages they have visited, how long they remained on a page,
where they came from and which keyword they used to find you.
  • Reduce Website Abandonment and Save Sales
  • Meaningful Reports, Easy Integration
  • Improve Response Rates and Sales Conversions

"Poor service induced 69 percent of online purchasers to shift to alternative providers. Conversely, 65 percent of users increased spending based on favorable company interactions."
"The High Cost of Low Service Levels in an Online Contact Center"
Socratic Technologies, February 7, 2000